Responsible gambling

Responsible Gambling at Cowboys Casino Poker Room

Cowboys Casino Poker Room prioritizes responsible gambling practices, adhering to strict provincial guidelines set by Alberta Gaming, Liquor and Cannabis (AGLC). Our primary goal is to ensure a safe and enjoyable gaming experience for all patrons.

Self-Exclusion Program

We participate in the AGLC's self-exclusion program, allowing individuals to voluntarily bar themselves from our premises. This initiative helps those who may be struggling with problem gambling issues.

Responsible Gambling Tools

While we do not offer online configurability of deposit or time limits, patrons can choose to leave at any time and staff are available to assist in arranging voluntary exclusion or breaks from play.

• Self-Exclusion Form: Patrons can fill out a self-exclusion form on-site with assistance from our trained staff. This will bar them from our premises for the specified period.
• Problem Gambling Resources: We provide information and resources about provincial problem gambling services, including telephone helplines, local counseling services, and organizations such as provincial problem gambling resources promoted through regulators.

Support Organizations

We direct patrons to relevant support organizations in Alberta:

• Alberta Problem Gambling Helpline (24/7)
• Problem Gambling Resource Centre

Our commitment to responsible gambling is demonstrated through the following features:

• On-site access to information and resources about problem gambling services
• Participation in Alberta's self-exclusion program
• Availability of trained staff who can intervene with distressed players

By prioritizing responsible gaming practices, we strive to maintain a safe and enjoyable environment for all patrons at Cowboys Casino Poker Room.